Bolt (formally Taxify) is one of the fastest-growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker, and more reliable.

Account Manager Job Summary

JOB TITLE: Account Manager

JOB LOCATION: Lagos

JOB TYPE: Full-time

Account Manager Details

Job Description

• Bolt Food is looking for a passionate Account Manager to drive our business, developing, managing, and growing our partner restaurants in Nigeria.
• As an Account Manager, you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform.
• In addition, you also have to be a strong team player and willing to do things outside of the day-to-day work activities – driving local execution of our global projects or being the Country Manager’s right hand in managing our business priorities.

Responsibilities
Your daily adventures will include:

• Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue
• Analyze key performance metrics to gain insights and improve customer performance
• Forecast growth and evaluate the achievement of our business goals
• Execute and refine our operational strategy, solve daily commercial and operational issues
• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
• Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans
• Work with cross-functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)

Qualifications
We are looking for:

• 3-5 years of experience, preferably in Account Management, Consulting, Business Development, or similar roles
• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
• Commercial vein: the ability to build and maintain long term professional relationships with business partners using listening, negotiation, and persuasion skills
• Ownership: ability proactively find solutions to business problems
• Passion: drive to work with new technologies or with food tech
• Excellent communicator: ability to effectively communicate with many stakeholders involved
• Outstanding project manager: capable of managing multiple projects, resources, priorities, and time
• Minimum language requirements: Native or Business level English speaker

Why you’ll love it here:

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch, and more!

Application Deadline
Not Specified.