Tahiglobal – We are a consulting and recruiting agency where customer satisfaction is our priority. We believe human capacity is the backbone of any organization.
Customer Service Representative Job Summary
JOB TITLE: Customer Service Representative
JOB LOCATION: Ikeja, Lagos
JOB TYPE: Full-time
Customer Service Representative Job Details
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Candidates should possess an OND qualification with 1 – 2 years of work experience.
N70,000 – N150,000 Monthly.
10th May 2022.
How to Apply
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the mail.
|Job Category||Customer Service Jobs|