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Posted 3 months ago

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G, and 4G wireless services, mobile commerce, and enterprise services.

Interconnect & Carrier Assurance Officer Recruitment Job Summary

JOB TITLE: Interconnect & Carrier Assurance Officer Recruitment

JOB LOCATION: Lagos, Nigeria

JOB TYPE: full time

Level: Mid-Senior

Interconnect & Carrier Assurance Officer Recruitment Job Details

  • The position is key in identifying potential and existing revenue leakage areas in the business and preventing such leakages thus enabling the business to maximize its revenues and in essence increase profitability.

Key Accountabilities

  • Comparison of Interconnect CDRs and Switch CDRs from other downstream systems e.g. Cognos, Connectiva etc. to ensure accurate recording of traffic on the Interconnect System.
  • Review international interconnect dump from all Transit MSC for B table and check for all the charging, routing, and barring parameters defined on each MSC.
  • Design controls and processes to ensure accuracy and completeness of billing of revenue products across all billing domain with the organization. Identify GAPS and initiate work steps.
  • Developing and interpreting Roaming reports and revenue KPIS and providing consultation to management
  • Ensuring compliance with a self-validated control checklist.
  • This is achieved through reconciliation of partner’s records, highlighting areas of dispute, and liaison with partners to resolve disputed invoices.
  • Reconciliation and validation of roaming partners’ test records with Airtel data and ensuring accurate processing of records by the data clearinghouse.
  • Ensure that routine tests and validations are done for all new roaming partners, products/services to ensure accuracy and completeness to prevent loss in revenues.
  • Reconciliation and validation of Airtel record d with the clearing House records, ensuring record completeness, billing accuracy and prompt transfer of files to avoid old and unbillable records for inbound and outbound roaming operations.
  • Review of audit issues on roaming controls and ensuring prompt closure of any outstanding issues.
  • Monitoring of roaming traffic trend per revenue stream as well as analysis, investigation and resolution of traffic issues
  • Conduct root cause analysis for all KPIs beyond admissible parameters
  • Ensure Least Cost Routing is prepared and implemented accurately.
  • Resolving all interconnect disputes where the variance between Airtel records and Interconnect Operator records exceeds the acceptable variance allowed by NCC.
  • Ensure Interconnect CDRs are made available to Operators when invoices are disputed
  • Ensure the accuracy of rates, trunks, switch and all other reference data configured on the interconnect billing system.
  • Reconcile test CDRs between Airtel and Interconnect operators and ensure completion, accuracy, and validity of CDRs before new routes are opened or expansion of existing routes.
  • Ensure that Interconnect reports and KPIs are available to stakeholders and management for decision making.
  • Monitor Interconnect Switch, Trunk, and Operator to ensure completeness of Operator minutes of use and revenue arising.
  • Reconcile traffic sent/from various MNOs through clearinghouses to detect possible cases of traffic refiling.

Education & Experience

  • First Degree in Finance, Sciences or related discipline, MBA an added advantage.
  • Minimum of 12 years of relevant working experience with +5 years in Revenue Assurance and Fraud management.
  • A professional qualification such as ACA, ACCA, CISA is desirable.
  • Solid problem-solving and business acumen skills.
  • Team leadership/project management skills.
  • Sound knowledge of SQL (Structured Query Language) and ACL (Audit Command Language) for data analysis and reporting.

Skills & Competencies:

  • Proactive and resilient.
  • Excellent communication skills.
  • Good leadership/interpersonal skills.
  • Problem-solving skills and good team spirit.
  • Good leadership/interpersonal skills.
  • Communications skills.
  • Proactive and resilient.

Application Closing Date
Not Specified.

Job Features

Job Category

IT Jobs

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