Full-Time Jobs
Jobs in Lagos
Posted 3 months ago

TAG Energy is an integrated service company offering a comprehensive range of oilfield products and support services in the Nigerian Oil and Gas Industry.

IT Support Associate Job Details

JOB TITLE: IT Support Associate

JOB LOCATION: Ajah, Lagos

JOB TYPE: Full time

IT Support Associate Job Details

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Installing and configuring computer hardware operating systems and applications.
  • Monitoring and maintaining computer systems and networks.
  • Talking staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
  • Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
  • Supporting the roll-out of new applications.
  • Setting up new users’ accounts and profiles and dealing with password issues.
  • Responding within agreed time limits to call-outs.
  • Working continuously on a task until completion (or referral to third parties, if appropriate).
  • Prioritizing and managing many open cases at one time.
  • Conducting electrical safety checks on computer equipment.

Job Requirements

  • Must have excellent communication and presentation skills
  • Resides around the Lekki-Ajah environment.
  • Ability to multi-task, prioritize, and manage time effectively
  • An ability to stick to strict deadlines.
  • An ability to prioritize and delegate.
  • A keen eye for detail.
  • Problem-solving skills.
  • Excellent customer service skills.
  • Strong troubleshooting and critical thinking skills.
  • Previous working experience in IT support.
  • Degree in Computer Science, Management Information Systems (MIS) or related field.
  • 2 – 5 years of relevant experience.

Application Closing Date
25th May 2022

Job Features

Job Category

IT Jobs

Apply Online