Male Administrative Officer at Pickmeup Technologies

Full-Time Jobs
Jobs in Delta
Posted 1 month ago

Pickmeup International Company – The transportation industry is antiquated and has remained relatively unchanged, with minimal use of technology, sub-par service levels, and no national brand. Pickmeup is the first national brand for on-demand rides.

We offer businesses a superior experience built on convenience, reliability and unmatched customer service, all powered by our proprietary technology platform. We provide easy web and mobile transportation, flexible ride options, transparent pricing, real-time tracking and confirmations, up-to-the-minute ETAs, Ride Ratings, and a feature-rich API for a seamless “last mile” logistics solution.

Male Administrative Officer Job Summary

JOB TITLE: Male Administrative Officer

JOB LOCATION: Warri, Delta

JOB TYPE: Full-time

Male Administrative Officer Job Details


  • Monitor the operation and general activities of customers and drivers
  • Monitor drivers relationship with customers
  • Identifying trends and rending optimum service to customers
  • Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
  • Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services
  • Note customer’s complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
  • Establish and maintain a professional friendly relationships with drivers
  • Leverage multiple resources and knowledge bases to navigate complex problems and reach full resolution.
  • Provide thorough, proactive support using various platforms including email, chat, and phone support.
  • Troubleshoot account issues, identify root causes, report on insights, and propose scalable solutions to improve on service delivery and reliability.
  • Create a template for customer satisfaction and loyalty
  • Collaborate with relevant departments e.g. marketing in deploying promos and other activities.
  • Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
  • Provide weekly reports for all activities and departments.


  • Bachelor’s Degree / HND / OND qualification
  • 1 – 3 years of work experience.
  • Must be 28 years and below.
  • Mush have IT Knowledge.

Application Deadline
9th May

How to Apply
Interested and qualified candidates should send their Cover Letter and Resume using the Job Title and Location as the subject of the mail.

Job Features

Job CategoryBusiness Management Jobs

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