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Posted 4 months ago

Senior Manager Job Summary

JOB TITLE: Senior Manager

JOB LOCATION: Johannesburg, SA

JOB TYPE: Full-Time

Reference Number:


Senior Manager Job Details

The Senior Manager: Commercial & FSP Relationship Management is responsible to manage, relationships with in-country FSPs, Banking Partners, and the BankTech level IFC relationship. Further, the SM will lead, guide, and/or manage, etc. all commercial-related discussions, agreements, revenue share agreements, onboarding, contracting process.

The SM will also develop, enhance and assume custodianship for all BankTech product-related business models, at both a consolidated and OpCo level, as input into Group or OpCo level Business Plan discussions, and assist and monitor the product P & L at an Opco level.

The SM will play a critical role in operationalizing key strategic partnerships & alliances. Further, the SM will be the interface and relationship manager for the FSPs.

In collaboration with the wider Finco, management, and their teams, the Senior Manager will determine expedient ways to drive business growth and contribute to Finco’s overall strategic goals, achieving profitable growth, and continuously improving efficiency.

Strategy Development and Implementation

  • Contribute to the creation of the functional strategy in line with the overarching business goals
  • Ensure effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
  • Cascade and communicate overall Strategy and Business Plan
  • Translate the strategy into operational initiatives and plans and drive execution
  • Define detailed plans for various FSPs

Operational Delivery

  • Work closely with Product, Credit Risk, Portfolio Management, Finance, Legal & Technology teams to ensure successful onboarding of FSPs
  • Contribute to the identification of pain points and opportunities within the value & services proposition to different partner types
  • Launch and implement programmatic processes for FSP deals that result in net new revenue for BankTech
  • Oversee and review the commercial P&L and performance of the product portfolio for BankTech
  • Support Product & Commercial teams to develop commercial proposition including pricing, incentive and contract structure to increase sales, speed of service and reduce cost
  • Track and monitor commercial metrics for BankTech products
  • Responsible for the end to end onboarding of FSPs and all relationship and commercial matters where it relates to the IFC, where applicable
  • Collaborate with relevant functions for due diligence of FSP partnerships
  • Manage the query and dispute resolution lifecycle with FSPs
  • Collaborate with legal teams and lead the contracting process with the FSPs
  • Review contractual and revenue share agreements with the FSPs and liaise with relevant business stakeholders for approvals.

Job Requirement


  • Minimum of 4-year tertiary degree in Finance, Commerce, Business Management or related field
  • MBA or Master’s Degree in Business Management (advantageous)


  • Manager track record of 4 years or more
  • At least 3 years’ experience in in Commercial/Financial Relationship Management or Client Management in a scalable/large scale Financial Services and/or Consumer Finance multi-country environment
  • Minimum of 7 years of experience in Financial Services, consulting, strategy, analytics, engineering, or related industry
  • Experience in onboarding and management of FSPs / funding partners
  • Experience in B2C and B2B financial products with a broad range of products offered (secured, unsecured) and/or experience with rating agencies with knowledge across various financial products
  • Deep understanding of the digital banking ecosystem, players, business models and industry related best practices
  • Experience in ecommerce and electronic payment business is advantageous
  • Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team
  • Worked across diverse cultures and geographies
  • Pan Africa multi-cultural experience is advantageous


Functional Knowledge:

  • Understanding of FinTech, banking, microfinance and payment businesses
  • Client Management
  • Relationship / Account Management
  • Portfolio Management
  • Credit Risk Management
  • Project and Programme Management
  • Contract Management
  • Fintech Products & Services
  • FSP requirements
  • Governance & Compliance
  • Risk Management


  • Business Acumen
  • Decision Making
  • Conflict Management
  • Negotiation
  • Analytics and Interpretation
  • Strategic Thinking
  • Organizational Agility
  • Digital mind-set
  • Dealing with ambiguity and complexity
  • Financial and Numerical
  • Project Management
  • People Management
  • Executive Presentation

Behavioural Qualities

  • Adaptable
  • Complete candour
  • Culturally aware
  • Emotional Maturity
  • Innovation
  • Integrity
  • Leadership
  • Team Player

Application Deadline:

Not Specified!

Job Features

Job Category

Business Management Jobs

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