JOB TITLE: Customer Service Officer / Cashier

JOB LOCATION: Lekki and Magodo – Lagos
Employment Type: Full-time

JOB DETAILS:

• Preparing the Customer Service Guidelines.
• Solving all product or service-related issues of the customers.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly.
• Providing the best possible solution to the queries of the customers.

Requirements

• OND / HND / Bachelor’s Degree with 1 – 3 years of work experience
• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.
• Previous experience working in a confectionery company is an added advantage.

HOW TO APPLY
Interested and qualified candidates should send their CV to: career@jmglimited.com using the Job Title and Preferred Location as the subject of the mail.

Deadline: June 30, 2022