JOB TITLE: Customer Service Officer / Cashier
JOB LOCATION: Lekki and Magodo – Lagos
Employment Type: Full-time
- Preparing the Customer Service Guidelines.
- Solving all product or service-related issues of the customers.
- Keeping a proper record of the customers.
- Maintaining and updating the information of the customers regularly.
- Providing the best possible solution to the queries of the customers.
- OND / HND / Bachelor’s Degree with 1 – 3 years of work experience
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- Previous experience working in a confectionery company is an added advantage.
HOW TO APPLY
Interested and qualified candidates should send their CV to: email@example.com using the Job Title and Preferred Location as the subject of the mail.
Deadline: June 30, 2022