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Posted 2 weeks ago

JOB TITLE: Customer Service Officer / Cashier

JOB LOCATION: Lekki and Magodo – Lagos
Employment Type: Full-time

JOB DETAILS:

  • Preparing the Customer Service Guidelines.
  • Solving all product or service-related issues of the customers.
  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly.
  • Providing the best possible solution to the queries of the customers.

Requirements

  • OND / HND / Bachelor’s Degree with 1 – 3 years of work experience
  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively.
  • Previous experience working in a confectionery company is an added advantage.

HOW TO APPLY
Interested and qualified candidates should send their CV to: career@jmglimited.com using the Job Title and Preferred Location as the subject of the mail.

Deadline: June 30, 2022

Job Features

Job Category

Customer Service Jobs

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